About Pam Simos, Restaurant Training Consultant

Five Star training has been in operation since 1987 and offers 20 Restaurant Training solutions for executives, managers, and staff for all type and size establishments.

Pam Simos is the founder and keynote speaker of Five Star Training. She has more than 30 years of experience in the hospitality field and 20 years of training expertise.

Pam’s hands-on hospitality experience started when she was a teenager. She successfully worked her way up through the ranks holding senior-level and corporate training positions for both franchise and company-owned restaurants. Pam holds a BS degree in Hotel and Restaurant Management from Florida State University's School of Business and has worked at many of the top  organizations, including Red Lobster, Bennigan's, Taco Bell, Domino's Pizza, Universal Studios Florida, and the Ramada Inn. 

She launched and directed the startup training operations, wrote training manuals, and conducted seminars for both Universal Studios Florida and a landmark seafood restaurant chain. In her career, Pam has directed and opened more than 30 new restaurants. She is a published author who writes customer service and training articles for numerous hospitality publications. Pam has created a line of off-the-shelf training aids and products that were featured in the following magazines:

Pam conducts seminars across the U.S. and speaks for the Florida Restaurant & Lodging Association, Chef’s Association, National Restaurant Association, and Sysco Food Services.

Five Star Training, an I-Care Sysco Partner, serves a wide range of clients, including Fortune 500 companies, franchises, corporate chains, and sole proprietors. Some of the Fortune 500 company clients include: Marriott, Disney, Hilton, Pizza hut, and Kentucky Fried Chicken.

Our Executive Writer/Training Specialist has an MA degree in Professional Writing and Publishing from Emerson College in Boston, Massachusetts. She also holds a BA degree in Journalism from the University of Central Florida. Her experience includes the design and delivery of communication workshops for companies such as, Marriott Hotels, McDonald's Corporation, Turner Broadcasting, Shipley Company, Ernst & Young, Blue Cross/Blue Shield, BOC Edwards, Fleet Bank, Fidelity and Walt Disney World.

She also facilitates and develops programs for top training companies such as, Decker Communications, Forum Corporation and nSight. She is the instructional designer of more than 20 training workshops and author of a nonfiction book and more than 150 magazine articles. She has been a member of the Five Star Training team since 1987.

Five Star Training sells full programs, manuals and other training products at trade shows throughout the US and internationally to top restaurant chains and Fortune 500 companies.