Restaurant Cocktail Server and Cocktail Waitress Manual
Cocktail Waitress
Digital
Manual
$30
Table of Contents and Sample Pages for this 34-Page Manual
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The Value of a Complete Dining Experience
Your Best Image
Proper Hand Washing Procedures
Safety
Summary of Tasks Performed
Cocktail Server Skills and Responsibilities
Positive Communication and People Skills
Knowledge - A Key to Success
Teamwork
Ashtray Maintenance
Suggestive Selling
Visibility
Order-taking Procedures
Computer POS Terminal Procedures
Ringing in Orders
Handling Tableware
Prepare Garnishes
Perform Opening Sidework
Obtain Money Bank
Operating Procedures: Proper Service Techniques
The Prompt Greet with Powerful Introduction
Anticipation
Table Service Standard Procedures
Service Times
Present the Check
Accepted Payment
Additional Tips
Additional Areas of Responsibility
Closing Procedures
Departing Form Work and Checkout Procedures
A Final Word
*Downloadable Digital Manual: Our manuals give you the ability to customize your restaurant-specific information. You can also print your company logo on the cover page and your company name throughout the entire manual. When completed, you can print your manual directly from your own computer. If your company changes any standards or procedures, you can easily make additional changes. The manuals are formatted in MS Word
Please call us at 800-385-7827 if you would like to review portions of the manual. We will fax or e-mail you sample pages taken directly from our manuals.
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