Five Star Training-Restaurant Training and Seminars for Restaurant Management and Staff
Five Star Training-Restaurant Training and Seminars for Restaurant Management and Staff
Five Star Training-Restaurant Training and Seminars for Restaurant Management and Staff Five Star Training-Restaurant Training and Seminars for Restaurant Management and Staff Five Star Training-Restaurant Training and Seminars for Restaurant Management and Staff Five Star Training-Restaurant Training and Seminars for Restaurant Management and Staff Five Star Training-Restaurant Training and Seminars for Restaurant Management and Staff Five Star Training-Restaurant Training and Seminars for Restaurant Management and Staff
Five Star Training-Restaurant Training and Seminars for Restaurant Management and Staff

 

   Restaurant Operations Manual Writer
Pam Simos

Five Star Training-Restaurant Training and Seminars for Restaurant Management and Staff
33 Years of
Experience

-Business-Degreed -Hospitality Grad.
-Keynote Speaker
-Published Author
-Former Trng. Dir.
& Multi-Unit Dir.
-Store Opener




Choose training manuals that get results and save you time. Our high quality manuals are written by skilled writers and hospitality educators.

As with a home, you want to build your training program on a solid foundation with proven manuals. Our manuals contain key knowledge and are well-written, thorough, and streamlined.

I pledge that our manuals will surpass anything on the market. Please read our success stories and view our online samples.



See Our 12 Manuals


Restaurant Operations Manual-Restaurant Management Manual

Restaurant Manual with Materials, Forms, Checklists and More!

This comprehensive 400-page restaurant operations manual and restaurant management manual is ready to be downloaded to you today. This proven tool, used by all size and type restaurants, including the major chains, is a solid source for all your training and material needs. Please review the sample pages and table of contents shown below (to save space, table of content sub topics are not listed, but can be requested).

Restaurant Training Materials Special

Download 500 Digital Pages for $299
Restaurant Operations Manual (400 pages), 3 Employee Manuals, Forms & Checklists
Restaurant Manual

 

Included within the 400-page Restaurant Operations Manual (which comes with the special above) is the following key information:

  • Full 12-week management training program with daily training schedule
  • Comprehensive 15-page management inspection/audit checklist
  • 90+ forms, checklists, templates, and task lists (includes kitchen forms and tools)
  • Staff and management evaluations
  • Steps in handling complaints
  • Sanitation procedures
  • Chart of accounts: A list of 115 accounts (I.e. insurance, office equipment, printing, cleaning supplies, uniforms, linen.)
  • New hire forms and paperwork
  • 75 restaurant employment interview questions for hiring of staff
  • Checklists: opening, operating and closing
  • 17 emergency procedures and actionable steps
  • A 75-area safety checklist
  • And much more!

 

Click to See a Full List of Our New Restaurant Opening & Startup Services


Table of Contents and Sample Pages for 400-Page Manual

This is a "condensed" table of contents. Please email or call us if you would like to learn about the additional sub topics and categories

Company Overview
Welcome to Our Company
Your Road Map to Success
About Our Restaurant
Restaurant Locations
Our Hours of Operation
Our Mission Statement
Our Philosophy
The 7-P Standards - Our Commitment to Excellence
Welcome to Our Team

Management Procedures
Opening Procedures
Operational Procedures
Closing Procedures
Restaurant Hourly Inspection
Emergency Procedures
Service Recovery Procedures
Prep Lists
Inventory Forms
Ordering Products
Opening Checklist
Closing checklist
Sanitation Guidelines
Safety Guidelines
Cost Cutting Measures

Human Resources
Interviewing and Hiring Procedures
Sample Interview Questions for Hourly Positions
Management Compensation
Management Evaluations
Employee Evaluations
Other HR Information and Forms

Training
Management Training
Management Training Schedule
New Hire Training
New Hire Training Schedule
Restaurant Tour Checklist
Continued Training and Development
Training for Trainers 

Payroll
Payroll Processing Procedures
Payroll Forms

Marketing
Frequent Diner Program
Local Restaurant Marketing

Lists
Chart of Accounts
Vendors/Suppliers List
House Accounts/Food Allowances

Terminology/Glossary
Fresh Fish
Meat Chart
Marketing Terms
Restaurant Terms
Cooking Terms

Forms
90+ Forms

*Downloadable Digital Manuals: Our manuals give you the ability to customize your restaurant-specific information. You can also print your company logo on the cover page and your company name throughout the entire manual. When completed, you can print your manual directly from your own computer. If your company changes any standards or procedures, you can easily make additional changes. The manuals are formatted in MS Word.

Please call us at 800-385-7827 if you would like to review portions of the manual. We will fax or     e-mail you sample pages taken directly from our manuals.

Manuals and other training products are sold at trade shows throughout the US and internationally to top restaurant chains and Fortune 500 companies

CALL TODAY
1-800-385-STAR (7827)
contact-us@five-startraining.com