Five Star Training-Restaurant Training and Seminars for Restaurant Management and Staff
Five Star Training-Restaurant Training and Seminars for Restaurant Management and Staff
Five Star Training-Restaurant Training and Seminars for Restaurant Management and Staff Five Star Training-Restaurant Training and Seminars for Restaurant Management and Staff Five Star Training-Restaurant Training and Seminars for Restaurant Management and Staff Five Star Training-Restaurant Training and Seminars for Restaurant Management and Staff Five Star Training-Restaurant Training and Seminars for Restaurant Management and Staff Five Star Training-Restaurant Training and Seminars for Restaurant Management and Staff
Five Star Training-Restaurant Training and Seminars for Restaurant Management and Staff

 

   Restaurant Operations Manual Writer
Pam Simos


Five Star Training-Restaurant Training and Seminars for Restaurant Management and Staff
33 Years of
Experience

-Business-Degreed -Hospitality Grad.
-Keynote Speaker
-Published Author
-Former Trng. Dir.
& Multi-Unit Dir.
-Store Opener







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60 Sample Pages from 12 Manuals


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Restaurant Operations Manual-Restaurant Management Manual




Restaurant Operations Manual includes Materials, Forms, Checklists & More!

Save hundreds of hours of development time. This comprehensive 400-page Restaurant Operations Manual and Restaurant Management Manual is ready to download to you today. This manual is for all concepts including quick service, fast-casual, cafeteria, full-service and more!

 

Included in the 400-page Restaurant Operations Manual, is proven information:

  • Full 12-week management training program with daily training schedule
  • Comprehensive 15-page management inspection/audit checklist
  • 100+ pages of forms, checklists, templates, and task lists (includes kitchen forms and tools)
  • Staff and management evaluations
  • Steps in handling complaints
  • Sanitation procedures
  • Chart of accounts: A list of 115 accounts (I.e. insurance, office equipment, printing, cleaning supplies, uniforms, linen.)
  • New hire forms and paperwork
  • 75 restaurant employment interview questions for hiring of staff
  • Checklists: opening, operating and closing
  • 17 emergency procedures and actionable steps
  • A 75-area safety checklist
  • And much more! Click the above blue link to see our 600-Page Materials Special which includes this Operations Manual (400 pages), 3 free Employee Manuals (100+ Pages), Checklists, Task Lists, Forms (100+ Pages), and Bonus Materials...the best deal on line!
Operations/Mgmt. Manual
Get all 9 Topics Below
Restaurant Manual
$75
Limited Time Only
Regularly $110

Table of Contents and Sample Pages of 400-Page Operations-Mgmt. Manual

To save space, we have included a "condensed" table of contents. Email or call us if you would like to learn more about our "comprehensive" table of contents with additional sub topics and categories.

See sample pages below and view 60 more sample pages from all our 12 manuals

Company Overview
Welcome to Our Company
Your Road Map to Success
About Our Restaurant
Restaurant Locations
Our Hours of Operation                                                                                                              Telephone Answering Procedures                                                                                                       Our Mission Statement                                                                                                                      Our Philosophy
The 7-P Standards - Our Commitment to Excellence                                                                         Safety Procedures                                                                                                                    Sanitation Guidelines                                                                                                                             Welcome to Our Team                                                                                                                                                                    
Management Procedures
Opening Procedures
Operational Procedures
Closing Procedures                                                                                                                        
Restaurant Hourly Inspection
Emergency Procedures                                                                                                             Computer Procedures                                                                                                                      Cash Report                                                                                                                                   Labor Summary Report                                                                                                                           Guest Relations                                                                                                                           Service Recovery Procedures                                                                                                          Comment Cards                                                                                                                                 Prep Lists
Inventory Forms                                                                                                                                Fresh Fish Procedures                                                                                                                    Deliveries                                                                                                                                  Controlling Costs
Ordering Products
Opening Checklist
Closing Checklist 

Human Resources
Employment Advertising                                                                                                            Interviewing and Hiring Procedures                                                                                                     New Hire Identification                                                                                                                         New Hire Paperwork                                                                                                                         New Employee Training                                                                                                                Sample Pre-Screen Interview Questions                                                                                                   Sample Phone Interview Questions                                                                                                          Sample In Person Questions
Management Compensation
Management Evaluations
Employee Evaluations
Other HR Information and Forms

Training
Management Training
Management Training Schedule
New Hire Training
New Hire Training Schedule
Restaurant Tour Checklist
Continued Training and Development
Training for Trainers                                                                                                                         Other Training Information and Forms

Payroll
Payroll Information                                                                                                                        Payroll Processing Procedures
Payroll Forms

Marketing
Frequent Diner Program                                                                                                              Tracking Marketing Strategies
Local Restaurant Marketing

Lists
Chart of Accounts
Vendors/Suppliers List
House Accounts/Food Allowances

Terminology/Glossary
Fresh Fish
Meat Chart
Marketing Terms
Restaurant Terms
Cooking Terms

Forms
100+ Pages of Forms

 

*Downloadable Digital Manuals: Our manuals give you the ability to customize your restaurant-specific information. You can also print your company logo on the cover page and your company name throughout the entire manual. When completed, you can print your manual directly from your own computer. If your company changes any standards or procedures, you can easily make additional changes. The manuals are formatted in MS Word.

Please email or call us at 800-385-7827 if you would like to review more sample pages (in addition to what is listed above). We will e-mail you sample pages taken directly from our manual.

Manuals and other training products are sold at trade shows throughout the US and internationally to top restaurant chains and Fortune 500 companies

CALL TODAY
1-800-385-STAR (7827)
contact-us@five-startraining.com