Save hundreds of hours of development time. This comprehensive 400-page Restaurant Operations Manual and Restaurant Management Manual is ready to download to you today. This proven tool is perfect for franchise start ups, and all food service concepts including quick service, fast-casual, cafeteria, cafe, pizza, full-service, fine dining, and more. See sample pages below.
Included in the 400-page manual, is proven information (See table of contents below):
- Full 12-week management training program with daily training schedule
- Comprehensive 15-page management inspection/audit checklist
- 100+ pages of forms, checklists, templates, and task lists (includes kitchen forms and tools)
- Staff and management performance evaluations
- Steps in handling complaints/service recovery (with sample customer letter & comment card)
- Sanitation procedures
- Cutting cost techniques
- Chart of accounts: A list of 115 accounts (I.e. insurance, office equipment, printing, cleaning supplies, uniforms, linen.)
- Marketing strategies
- New hire forms and paperwork
- 75 restaurant employment interview questions for hiring of staff
- Management opening, operating and closing checklists
- 17 emergency procedures and actionable steps
- A 75-area safety checklist
- And much more--See sample pages and compete table of contents below. Click the above blue link to see our 600-page "Materials Special" which includes this Manual (400 Pages), 3 Employee Manuals of your choice (100+ Pages), Checklists, Task Lists, Forms (100+ Pages), and Bonus Materials...the best deal online!
Below, is a condensed overview of topics. Call us if you would like to learn the sub-categories.
Company Overview
Welcome to Our Company
About Our Restaurant
Restaurant Locations
Our Hours of Operation
Telephone Answering Procedures
Our Mission Statement
Our Philosophy
The 7-P Standards-Commitment to Excellence
Safety Procedures
Sanitation Guidelines
Welcome to Our Team
Management Procedures
Opening Procedures
Operational Procedures
Closing Procedures
Emergency Procedures
Computer Procedures
Cash Report
Labor Summary Report
Guest Relations
Service Recovery Procedures
Comment Cards
Prep Lists
Inventory Forms
Fresh Fish Procedures
Deliveries
Controlling Costs
Opening Checklist
Closing Checklist
Human Resources
Employment Advertising
Interviewing and Hiring Procedures
New Hire Identification
New Hire Paperwork
New Employee Training
Sample In Person Questions
Management Compensation
Management Evaluations
Employee Evaluations
Other HR Information and Forms
Training
Management Training
New Hire Training
New Hire Training Schedule
Restaurant Tour Checklist
Continued Training and Development
Training for Trainers
Additional Training Information and Forms
Payroll
Payroll Information
Processing Procedures
Payroll Forms
Marketing
Frequent Diner Program
Tracking Marketing Strategies
Lists
Chart of Accounts
Vendors/Suppliers List
House Accounts/Food Allowances
Terminology/Glossary
Fresh Fish
Meat Chart
Marketing Terms
Cooking Terms
Forms
100+ Pages of Forms
*Downloadable Digital Manuals: Our manuals give you the ability to customize your restaurant-specific information. You can also print your company logo on the cover page and your company name throughout the entire manual. When completed, you can print your manual directly from your own computer. If your company changes any standards or procedures, you can easily make additional changes. The manuals are formatted in MS Word.
Manuals and other training products are sold at trade shows throughout the US and internationally to top restaurant chains and Fortune 500 companies
