Five Star Training-Restaurant Training and Seminars for Restaurant Management and Staff
Five Star Training-Restaurant Training and Seminars for Restaurant Management and Staff


60 Sample Pages from Our 12 Manuals


10 Reasons Our Manuals are #1

Build Your Own Program with All the Tools Needed


Writing &

Restaurant Orientation and Human Resource Manual 

Digital Manual


Table of Contents & Sample Pages for Manual

Get manual for $8.50-Click above link to see Specials!

Welcome to Xyz Company
Your Manual: Your Road Map to Success
About Xyz
Our Hours/Days of Operation
Our Pledge: A Commitment to Excellence
Our Mission Statement
Our Philosophy
Be a Winner: Be Part of our Team
The Chain of Command
Communication: A Key to Success
Guests: Our #1 Priority
Questions & Answers: Key Information to Learn
Telephone Answering Procedures
Help Cut Costs: Everyone's Responsibility
Safety: Watch your Step
Cleanliness: Surpassing the White Glove Test
No Smoking: It's the Law
Work Schedules
Attendance & Punctuality
Team Member Entrance, Exit, & Parking
Food & Non Food Breaks
Paychecks: Your Reward for a Job Well Done
Immigration Requirements
Personal Records
Personnel Data Changes
Food/Beverage Privileges
Tip Reporting
Cross-training & Job Transfers
Evaluations/Performance Reviews
Telephone & Electronic Devise Usage
Jury & Witness Duty
Military Leave
Medical Benefits
Family Medical Leave of Absence
Vacation/Holiday Pay
Workers' Compensation
Discrimination & Sexual Harassment
Emergency Procedures
Disciplinary Action
Xyz Restaurant: A Company Who Cares
Appendix A: Service Recovery Procedures
Appendix B: Key Restaurant Knowledge
Appendix C: Cost Cutting Measures
Appendix D: Restaurant Terms Glossary
Statement of Compliance Form

*Downloadable Digital Manual: Our manuals give you the ability to customize your restaurant-specific information. You can also print your company logo on the cover page and your company name throughout the entire manual. When completed, you can print your manual directly from your own computer. If your company changes any standards or procedures, you can easily make additional changes. The manuals are formatted in MS Word.

Please email or call us at 800-385-7827 if you would like to review portions of the manual. We will fax or e-mail you sample pages taken directly from our manuals.

Manuals and other training products are sold at trade shows throughout the US and internationally to top restaurant chains and Fortune 500 companies

1-800-385-STAR (7827)