20 Services
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20 Services that Drive Profits Since 1987
Presentations for Managers and Team Members (Services 1-8)
| 1. Fifteen hospitality seminars |
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| 2. Keynote speaking |
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| 3. Training programs, & orientation for new hires |
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| 4. Focus groups & assessments |
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| 5. Mini modules, break-out sessions, teamwork exercises, skill-building workshops, & training for retreats |
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| 6. Custom-developed seminars & licensing |
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| 7. P.O.S. computer training for hourly team members |
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| 8. Train-the-trainer seminars, programs & instruction for hourly trainers, training managers & instructors |
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Training Manuals & Materials (Services 9-12)
| 9. Off-the-shelf training materials, forms, tools, aids, & check/task lists |
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| 10. Fifteen off-the-shelf & custom manuals & job descriptions on CD. (management, team member, franchise, HR, operations) |
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| 11. Off-the-shelf & custom kitchen literature (food specs., recipe books, cooking/prep procedures, plate presentations) |
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| 12. Assessment tools & services (tests & answer keys, comment cards, evaluations, performance reviews, surveys, & audits) |
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Services (13-20)
| 13. Organizational development, goal setting, & strategic planning |
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| 14. Professional advice (profitability analysis & solutions, trouble shooting, & turnaround strategies) |
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| 15. System streamlining (system studies & programs: organization, workflow, productivity, time management, & efficiency) |
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| 16. Classroom & OTJ training check/task lists, schedules, & agendas for management (MIT) & team members |
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| 17. Full job placement & staffing or partial assistance; conducting interviews & assessing one or more candidates-job fairs |
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| 18. Career path & incentive programs for management & team members |
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| 19. Restaurant openings (Direction & orchestration, timelines, staff coordination, material development, training, & seminars) |
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| 20. Executive/Management coaching & mentoring (one-on-one) |
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Manuals and other training products are sold at trade shows throughout the US and internationally to top restaurant chains and Fortune 500 companies
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