Five Star Training-Restaurant Training and Seminars for Restaurant Management and Staff
Five Star Training-Restaurant Training and Seminars for Restaurant Management and Staff
Five Star Training-Restaurant Training and Seminars for Restaurant Management and Staff

Restaurant Operations Manual Writer
Pam Simos

Pam Simos
33 Years of

-Business Degree
-Hospitality Grad.
-Keynote Speaker
-Published Author
-Former Trng. Dir.
& Multi-Unit Dir.
-Store Opener



 Writing & Customizing Services

Success Stories

10 Reasons  Our Manuals are #1


See Our 20
Proven Services

Restaurant Operations Manual-Restaurant SOP Manual

Save Time & Money-Buy $75 Restaurant Operations-Management Manual 

See Below Table of Contents & Sample Pages of this 400-Page Digital Manual-Add Employee Manuals!

See 60 More FREE Sample Pages of 12 Manuals

Company Overview
Welcome to Our Company
Your Road Map to Success
About Our Restaurant
Restaurant Locations
Our Hours of Operation
Telephone Answering Procedures
Our Mission Statement
Our Philosophy
The 7-P Standards-Commitment to Excellence
Safety Procedures
Sanitation Guidelines
Welcome to Our Team

Management Procedures
Opening Procedures
Operational Procedures
Closing Procedures
Restaurant Hourly Inspection
Emergency Procedures
Computer Procedures
Cash Report
Labor Summary Report
Guest Relations
Service Recovery Procedures
Comment Cards
Prep Lists
Inventory Forms
Fresh Fish Procedures
Controlling Costs
Ordering Products
Opening Checklist
Closing Checklist

Fresh Fish
Meat Chart
Marketing Terms
Restaurant Terms
Cooking Terms

Human Resources
Employment Advertising
Interviewing and Hiring Procedures
New Hire Identification
New Hire Paperwork
New Employee Training
Sample In Person Questions
Management Compensation
Management Evaluations
Employee Evaluations
Other HR Information and Forms

Management Training
Management Training Schedule
New Hire Training
New Hire Training Schedule
Restaurant Tour Checklist
Continued Training and Development
Training for Trainers 
Additional Training Information and Forms

Payroll Information 
Processing Procedures
Payroll Forms

Frequent Diner Program
Tracking Marketing Strategies
Local Restaurant Marketing

Chart of Accounts
Vendors/Suppliers List
House Accounts/Food Allowances

100+ Pages of Forms

*Downloadable Digital Manuals: Our manuals give you the ability to customize your restaurant-specific information. You can also print your company logo on the cover page and your company name throughout the entire manual. When completed, you can print your manual directly from your own computer. If your company changes any standards or procedures, you can easily make additional changes. The manuals are formatted in MS Word.

Manuals and other training products are sold at trade shows throughout the US and internationally to top restaurant chains and Fortune 500 companies

1-800-385-STAR (7827)