Restaurant Management Seminar: Keynote 1 The Power of the Guest

Pam Simos Keynote Speaker

The Power of the Guest is a creative, high-impact presentation that will teach you the ultimate power your guests possess and how their opinions determine the fate of your establishment. See Pam in action as she gets down to brass tacks and offers hard facts and figures every operator and operator-to-be should know. Did you know that one dissatisfied guest can cost you $100,000 in lost revenue? Learn the power your guests have to persuade others (with positive or negative word-of-mouth advertising) and how perception plays a key role.

• Understand the value of lifelong guests and the importance of having guest-friendly policies.
  
  
• Find out how dissatisfied guests can instantly create negative word-of-mouth publicity that can cost you millions of dollars in lost business.
  
  
• Discover two types of V.I.P Guests (Very Important Persuaders) and the impact they have on your business.
  
  
• Learn how non-verbal communication can be more powerful than words and learn how to recognize key gestures and body language.

The Power of the Guest empowers you to immediately act on proven ideas. Pam reveals how to instantly increase traffic and gain the competitive edge. You will return to your business with a fresh outlook and new strategies for success.

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Pricing for Your Investment: (Prices starting at $75 per person)

At your request, we will be happy to provide you with the most cost-effective pricing for a seminar package that is right for you. Pricing varies according to the total amount of services purchased (we offer 20 services), number of learners, number of seminar topics, the quantity, length, and type (i.e. hourly staff, management, executive) of seminar, and similar factors. Please email or call us at 800-385-7827 for more information. 

Our seminars are proven to yield a high return on investment.  If you would like to learn more, while on the phone, we will show you our proven concepts and learning techniques that boost sales and slash turnover. Also, discover realistic profit objectives that are achievable for your business.