Solid Credentials for Better Learning
Unsurpassed Knowledge and Experience in the Hospitality Industry - Our company has accumulated over 75 years of hospitality experience and more than 25 years of training experience. Pam Simos holds a BS degree in Hotel/Restaurant Management and writes for over 15 hospitality magazine companies. She is a member and keynote speaker for Sysco Food Services and the Florida Restaurant and Lodging Association. With the highest level of knowledge, Five Star Training is capable to provide you with a complete training program by offering both off-the-shelf and custom training.
One-Stop Shop of Services
A Full Service Company - Five Star Training is a turnkey source that offers a full scope of hospitality services. As a full service training company, you will have access to a bundle of over 20 services at your fingertips to solve your training needs. Five Star Training is equipped with the experience and knowledge to build complete, ongoing, training programs for your company.
Personalized Learning
Private and Personal Attention for Your Teams - Our private seminars will allow us to tailor the course material to fit your company's needs vs. receiving generic and often impersonal service from large public seminars. While public seminars welcome learners from a diverse group of industries, our private sessions are restaurant industry focused and delivered directly to you. Your team will be comfortable and relaxed as they learn along side of their coworkers. The familiar environment and surroundings will foster your teams' learning process and growth and development.
Greater Retention
Small Sessions - We teach in small groups so your teams receive focused, personalized attention and do not feel like just a number. Public seminars can register up to 300 people per session. The small groups allow us time to welcome learners' questions so we can better understand their needs, resulting in greater retention.
Clear and Precise Learning
Organized Learning Principles - Our full and half day private seminars get down to brass tacks by teaching a few concepts - each on tailored with a systematic approach. The information is delivered to your learners in a well organized format that increases the learning curve while preventing confusion and barriers.
Proven Results
Role Playing - We often use role play in our seminars to push the envelope with learners and see how they apply the newfound material. This observation will allow us and their supervisors to learn what level they adopted the skills and concepts and whether they require additional assistance. For greater results, we use hospitality-oriented scenarios so learners can readily apply the concepts to your operations and implement their newfound skills.
Growth and Development
Friendly and Familiar Instructors - Whenever possible, Five Star Training will arrange to provide the same instructor. Having a friendly, familiar face, will allow your teams to feel comfortable and relaxed, which will encourage them to open up and ask questions. Overtime, our patient and caring instructors will become to know each learner and their needs. This personal, friendly touch will promote continued growth and development and help build relationships.
Convenience
Day, Evening, and Weekend Availability - You call the shots - Five Star Training does not have typical 9AM-5PM Monday-Friday time restrictions and makes every effort to be available by phone and to conduct training sessions whenever, and whatever time of the day/evening you desire. (Holidays are a time we reserve for our team members to enjoy personal time)
Partnership Relationship
The Personal Touch - We will be happy to discuss and evaluate your company's strategies and team's progress and continued training and development. This personal touch will allow us to design training programs to help you grow resulting in a long-term, successful partnership.
Manuals and other training products are sold at trade shows throughout the US and internationally to top restaurant chains and Fortune 500 companies
