Five Star Training: Success Stories 

 “Pam dynamically delivered a creative seminar with profit-generating strategies…a sure winner for anyone operating and managing a business.”

John Abels
Manager of Education & Culinary Program
National Restaurant Association

 “The Find the Pearl two-day seminar is a must for anyone managing people. Our team discovered many proven concepts and applied them the next day. Every manager rated the seminar's quality and instructor's performance a “five” in excellence. This will change the way you manage people forever!”

Teri Browoski
HR Director
The Polo Club

"The Profit Booster Hospitality Seminar series is the core foundation to our training program. This series is a sure profit-maker for anyone operating a restaurant and managing people. Both management and staff should have the opportunity to experience this program...a great eye-opener with several light bulb moments!"

Patrick Pendola
Owner
The Whistle Stop Grill & Bar

"Our team was ready and prepared for opening day.  Five Star Training contributed to our successful restaurant opening that generated repeat business and positive word-of-mouth advertising."

Mike Owens
Director of Operations
Brick Oven Court Yard Grille

"I found Five Star Training online and was impressed by their professionalism and pleasant customer service. They really listened to my company's needs and invited questions. Their manuals were just the structure we needed and lived up to their advertisement. The manuals are very comprehensive and well organized...we were even able to create full training programs directly from the material. They truly are five-star quality and an investment that is paying off."

"Pam is a fantastic keynote speaker. She captivated the audience with her passion, knowledge, and enthusiastic delivery style…our members wrote rave reviews!"

Marlene West
West Coast Field Representative
Florida Restaurant & Lodging Association

"We bought our manuals from Five Star Training and have been thrilled ever since. You can tell they are written by top writers that really know their stuff. Five Star Training's manuals are thorough, concise, and have valuable information. I especially liked the structure, which contained an outline of the main topics....the information flows from start to finish and is easy for our employees to read and understand. All of the work was already done and saved us months of development time."

Bill Becker
Hooters Restaurants
436 South Andrews Avenue
Ft. Lauderdale, FL 33301

"Five Star Training’s seminars were very lively and interactive. Their programs helped us cut costs and boost sales. Our positive guest comment cards and repeat business was proof. We experienced increased productivity among our teams and reduced turnover."

Kirsten Martino
Vice President
Bono’s of America

"I thought all restaurant manuals would be similar. However, after researching other restaurant training web sites and reading several sample pages of manuals online, I realized there really is a difference. We purchased several manuals from Five Star Training and were impressed with how easy they were to customize. All of the information was right there. We wanted to make the right investment the first time and Five Star Training's manuals were exactly what we needed...now our staff has a professional and valuable training tool. Thanks."

Henry C. Sheehy
London Bridge Resort
1477 Queens Bay
Lake Havasu City, AZ 86403

"My staff thoroughly enjoyed the presentations, which was reflected in high evaluation scores. After the seminar, there was a noticeable difference in teamwork and camaraderie. We adopted many fresh, new concepts and ideas!"

John Schrader
Food & Beverage Director
Feather Sound Country Club

"Pam coached our chef and he became a more effective delegator and leader. Pam’s training programs have significantly improved our turnover resulting in greater bottom line profits…money well spent!"

Mike Carcaise
VP of Operations
Dan Marino’s Town Tavern