Waitress Training and Waiter Training
Train your waitresses and waiters to become top customer service experts—just like the chains!
Eight Proven Products and Services:
Waiter & Waitress Manual - Customize it yourself!
42-page digital manual downloaded to you
Restaurant Seminars - We train your servers & front-house team how to win back guests
Seven seminars—See topics and agenda of instructor-led seminar
Suggested Selling Plus Program – ***Add $100,000 more in sales per year***
See topics and agenda of instructor-led seminar and strategies for building a sales culture
Waiter & waitress out-of-the-box PowerPoint training program - Teach it yourself!
One complete PowerPoint training program (from A-Z) with all the tools, exercises, and instructions needed to start today
Train-the-Trainer - Our instructor will train you or buy out-of-the-box programs
We teach you our full programs with proven concepts, exercises, handouts, worksheets, PowerPoint slides, role-play exercises, scenarios, and more. Sample topics: 7-P Success Standards, Customer Service, Teamwork, Service Recovery, "Feel Good" Experience, C-A-R-I-N-G Acronym, People Performance Process, and more.
Purchase 4 out-of-the-box training programs for hourly staff: Customer Service, Suggestive Selling, Host & Hostess, and Communication
Train-the-Trainer Tools - Written material for your server trainers
Tool Kit for Trainers (See item #32)
New Hire Training Checklist and Schedule (See Item #36)
Wine, Beer, & Champagne Opening Procedures (See Item #37)
Selling Tips for Servers (See item #34)
Serving Alcohol Safely (See item #38)
Restaurant Tests (See item #39)
Server Study Guides, Worksheets, & Exercises (See item #35)
Train-the-Server Checklist with 150+ Training Tasks (See item #33)
On-the-Job Training - Learn how to create a "hands-on" restaurant training program
Design an on-the-job waiter & waitress training program with daily tasks and checklists using our off-the-shelf tools or let us customize your program
Serve Em’ Up Waiter & Waitress Webinar - We train you our concepts-You train servers
Get Instant Results & More Profit!
Discover how to create a world-class, simplified server training program and manage and run your front-of-the-house operations like clockwork
Learn how to:
- Develop a results-oriented server training program with all the essential tools and materials needed to maximize training
- Design your server training program for optimal success by building a solid training foundation, employing core training elements, and creating systems and structures.
- Streamline, organize, and chunk training into easy, manageable parts for comprehensive and peak productivity
- Employ proven training exercises, learning acronyms and visual aids for interactive and accelerated learning