Waitress Training and Waiter Training

Train your waitresses and waiters to become top customer service experts—just like the chains!

Six Proven Products and Services:

Waiter & Waitress Manual - Customize it yourself! 

42-page digital manual downloaded to you



Waiter & Waitress Out-of-the-Box Training Program - Teach it yourself!

One complete power point training program (from A-Z) with all the tools and instructions needed to start today

Restaurant Seminars - We train your servers

Five seminars—See topics and agenda of instructor-led seminars

Train-the-Trainer - Instructor-led to train you or buy out-of-the-box programs

We teach you our full programs or you can build your own classroom training using our out-of-the-box programs with proven concepts, exercises, handouts, worksheets, power point slides, role-play exercises, scenarios, and more.

Purchase 4 out-of-the-box training programs for hourly employees: Customer Service, Suggestive Selling, Host & Hostess, and Communication

Sample Topics: 7-P's Success Standards, Communication, Suggestive Selling, Teamwork, Service Recovery, 4-Layer Cake, C-A-R-I-N-G Acronym & More

Train-the-Trainer Tools - Written material for your server trainers

Tool Kit for Trainers

POS Train-the-Trainer Packet

Selling Tips for Servers

Serving Alcohol Safely

Tests/Written Reviews

Study Guides, Worksheets, & Exercises

Train-the-Server Checklist with 150+ Training Tasks

On-the-Job Training - Learn how to create a "hands-on" restaurant training program

Design an on-the-job waiter & waitress training program with daily tasks and checklists using our off-the-shelf tools or let us customize your program

Serve Em’ Up Waiter & Waitress Webinar - We train you our concepts-You train servers

Get Instant Results & More Profit! 

Discover how to create a world-class, simplified server training program and manage and run your front-of-the-house operations like clockwork

Learn how to:

• Develop a results-oriented server training program with all the essential tools and materials needed to maximize training
• Design your server training program for optimal success by building a solid training foundation, employing core training elements, and creating systems and structures.
• Streamline, organize, and chunk training into easy, manageable parts for comprehensive and peak productivity
• Employ proven training exercises, learning acronyms and visual aids for interactive and accelerated learning